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Help Center Landing Page
Customer Service:
We're always eager to hear from you! Contact us in one of the following ways.
By Email:
Sales Assistance, Existing Orders and General Site Questions:
For assistance with any Customer Service related topic please click here to access our help topics and e-mail submission form.
By Phone:
Assistance Placing an Order:
1-866-416-3059
Sales Department Hours:
Hours: Monday-Friday, 6 am to 9 pm PST (9 am to 12 midnight EST);
Saturday 8 am to 4 pm PST (11 am to 7 pm EST);
Sunday 8 am to 4 pm PST (11 am to 7 pm EST).
--Calls received after hours will be answered the following day.
Contact Us
Assistance with an Existing Order:
1-866-416-3059
Assistance with a Return or Exchange:
1-888-848-4792
Customer Service Hours of Operation:
Monday-Friday: 6:00AM to 8:00PM PST (9:00AM to 11:00PM EST)
Saturday: 8:00AM to 4:00PM PST (11:00AM to 7:00PM EST)
Sunday: Closed
--Calls received after hours Monday through Friday in voice mail will be answered the following day, calls received after close of business on Saturday or on Sunday will be answered the following Monday.
By Mail:
HTC Shop America National Fulfillment Center
6341 Boulevard 26
Suite 500
North Richland Hills, TX 76180
ATT: Customer Service Center
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